VisionVoIP - Features of V-Series Telecommunications Platforms

Check your voicemails, recorded calls, current call status, call logs for incoming and outgoing calls, reports, control conference calls, and a lot of other features from any where in the world using the web interface tools.

Auto Attendant, also called Digital Receptionist, attends the calls and give the caller options, like Press 1 for sales, Press 2 for ..., and so on. IVR (Interactive Voice Response) records the responses from the caller and acts accordingly

Call Forwarding on Busy, Unavailable, or forward to your cell phone, home phone, or all the phones you want. You can also filter which calls to forward to which numbers according to the time of the day and day of the week.

"Your call may be recorded or monitored for quality issurance and training purposes". Now you can record and monitor your calls, save them and access them whenever you want using web browser from anywhere.

An excellent feature. Put the caller on hold, go to some other phone in your office and pick it up there. No need to run back and forth to the same telephone.

When more than one callers call you on a VoIP number, you can put them in a queue and attend them one by one. Once they are in a queue, they can be listening music and the system can be programmed to let them know after every few seconds what is there number in queue and what is the estimated hold time.

A well known feature, transfer call from one extension to another

A second incoming call while you're busy on the first one. The system let you know that there is another caller waiting. This other caller can then be sent in queue to listen to music instead of holding.

Don't like certain annoying callers calling you. You can let the system know whom to block, i.e. not ring the phones when they call or send them to a different message.

A user doesn't need to come to his desk all the time if he is user, let say, 201. He can be anywhere and log in to the system as 201. He can be home and still at extension 201.

A very powerful call conferencing feature. A lot of options for the conference including web interface to monitor who is in the conference, whom to mute and whom to kick out. Multiple conference rooms can be created for different users and different disccussions and different priorities.

Voicemail accounts for all or some of the users. Voicemails can be forwarded to email accounts, or just a notification can be sent to your selected email account.

Blacklist all the callers you don't want to get calls from. Your system will not ring your phones or sent these calles to different voice menus.

For telemarketers who use auto dialing feature, the system can recognize them and block their call by hanging them up or playing a tone as if service in not available on your number. This forces these telemarketers to remove your number from their system.

When a caller is on hold or in a queue or is being transferred to another extension, instead of listening to silence, he will be listening to the recorded musics on our system.

When a caller is on hold or in a queue or is being transferred to another extension, instead of listening to silence, he will be listening to the recorded musics on the phone system or to a radio stream if setup on the system.

Its an internal feature of the system to recongnize calls from various different voice formats.

"Press 9 to dial by last name" or even first name if you want. This feature lets the caller enter the name of the person, who is in the company employees directory and then dials his extension.

Our system can use both the IP phones and/or regular phones. So if you have one or more regular Bell lines which you don't want to change, the system can use them too.

A good feature for a call centre environment. The system looks for the next available agent based on the priority given to it and directs incoming call to that agent.

Using a sound system of some kind attached to our telecommunication server, you can page over the speakers.

System can recognize the caller ID and then decide where to route the call, on your cell phone, to voice mail, to a specific extension, or to the receptionist.

Big time money saving feature. If you have multiple office locations, whether in one city or across different cities, you can link them together over the Internet using our telecommunication servers. This makes your all long distance calls free because they are using the Internet for communication. Physical location of an office or of an employee doesn't matter any more. You can also have a different city's local phone number as your own local number, making calls to that city free.

When a call comes in, if the phone number and name of the called is available, it'll be displayed on your display.

You can travel with your VoIP device anywhere in the world and wherever you'll plug it into any available phone on one side and into an Internet connection on the other side, and you'll have your same phone number with you. This way you'll be able to make a long distance call as if it is a local call.

A second phone line in your house can have area code from somewhere else in the world. It can be a different city or a different country (if it is legal in that country). So lets say you are in Toronto and a second phone line in your home has 613 area code, which is Ottawa. Now you can dial to Ottawa as if you're making a local call inside Ottawa, hence no long distance charges. This is good if you make a lot of calls to a different city. Same is true for some other countries which provide similar service.

If you have multiple numbers added to your account, which can include your cell phone number too, then an incoming call will hunt for these other numbers if there is no answer on the primary number. So if you are not home and a call comes in, it'll dial your cell phone after trying your primary home phone. This way you can make sure you're always there to attend your calls.

CALL US AT:

1-800-VVOIP-15 (1-800-886-4715)

Home Page

Products and Services

Knowledge Base

Contact Us

About Us

We provide complete solution for your office and business telecommunications needs. It includes:

    ▪ One or more VoIP phone lines
    ▪ One or more V-Series Digital Phone
     Systems to process phone calls
    ▪ PSTN equipment for severs to talk to
     your regular phone line, if required
    ▪ Routers as per requirement
    ▪ Networking as per requirement
    ▪ IP Phones and/or ATAs for existing
     analog phones
    ▪ Web based Interfaces to check your
     voicemails, recordings, call logs, etc.
    ▪ Server configuration according to
     your specific needs
    ▪ IP phones and ATAs setup
    ▪ Education on setting up your phones
     and deal with the installed software

Please call us for more details on how can we benefit you with our services.

In near future we are going to launch services for residential customers. This will enable residential customers with access to high speed Internet to put their home phones on VoIP. Details about it will be added here soon.

V-Series Digital Phone Systems are complete telecommunications platforms installed in your office to handle your telephone calls. They come with multiple phone lines and a lot of other useful features on top of standard calling features good for business needs. These additional features include

STANDARD FEATURES
▪	Web Based Interfaces	DETAILS
▪	Voicemail and Voicemail to Email	DETAILS
▪	Call Forwarding	DETAILS
▪	Call Waiting	DETAILS
▪	Call Transfer	DETAILS
▪	Caller ID Blocking	DETAILS
▪	Caller ID	DETAILS
▪	Travelling	DETAILS
▪	Area Code Selection	DETAILS
▪	Call Hunting	DETAILS
▪	Music on Hold	DETAILS

ADDITIONAL FEATURES ON PHONE SYSTEM
▪	Automated Attendant and IVR	DETAILS
▪	Call Recording and Monitoring	DETAILS
▪	Call Parking	DETAILS
▪	Call Queuing	DETAILS
▪	Roaming Extensions	DETAILS
▪	Call Conferencing	DETAILS
▪	Blacklists	DETAILS
▪	Block Telemarketers	DETAILS
▪	Music-on-Hold and Streaming	DETAILS
▪	Transcoding	DETAILS
▪	Directory, First or Last Name	DETAILS
▪	IP and Regular Phones	DETAILS
▪	Automated Call Distribution	DETAILS
▪	Paging	DETAILS
▪	Route by Caller ID	DETAILS
▪	Remote Offices Support	DETAILS

About Us

Services

Prices

General Info